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Need Windows 11 help? Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again. All forum topics Previous Topic Next Topic. New member. Message 1 of 4. HP Recommended. Product: Elitebook p. Operating System: Microsoft Windows 10 bit. Some Windows 11 devices have a SIM card or eSIM in them that lets you connect to a cellular data network, so you can get online in more places by using a cellular signal. Either way, you must have a data plan from a mobile operator to connect.
If Let Windows keep me connected is turned on, you'll get connected to cellular data automatically when you're not connected to another type of network, such as Wi-Fi or Ethernet. When it's off, the cellular radio is turned off, and you can't connect to a cellular network.
If your cellular data connection is working correctly, you shouldn't need to change the cellular settings. However, if you're having cellular connection problems, changing one or more settings may help.
The following is a list of key Cellular settings that you can use to try and fix cellular connection problems. Settings vary by Windows 11 device model and mobile operator. You can choose the cellular network connection to use for cellular data. For example, you might use one profile for work and a different one for personal use. Turn it off if you want to manually connect each time you want to use your cellular data connection.
Turn it on if you want Windows to manage the connection for you. A metered connection is an internet connection that has a data limit associated with it.
By default, cellular data connections are set as metered. Some apps might work differently on a metered connection to help reduce your data usage.
Also, some updates for Windows won't be installed automatically. If you set a data limit in Data usage settings for your cellular data connection, Windows can help you stay under your data limit and set the metered connection setting for you.
For more info about how to set a data limit, see Set your data limit. Determines if your cellular data connection stays on when your Windows 11 device is outside your mobile operator's network.
To help prevent data roaming charges, you can selecting Don't roam. If you do allow roaming, you can use cellular data when your Windows device is in a roaming area. Depending on your data plan, you might pay more for data you use when roaming. Sometimes you might be connected to a slower Wi-Fi network, or you might be in an area where using cellular data would be faster than Wi-Fi. When cellular data is used, it will use data from your data plan and you may incur charges.
On the Cellular data screen, do one or more of the following:. Appears when roaming and determines which cellular network connection is used. The default setting is Automatic. The internet access point name APN is the address your Windows 11 device uses to connect to the internet when using your cellular data connection. Usually, the internet APN is set automatically. If your cellular data connection isn't working and you can't connect to the Internet, type a new internet APN based on your location and mobile operator.
If you can connect to a Wi Fi network on your Windows 11 device or have a phone handy, try searching online to find the internet APN settings for your mobile operator. This displays information about your SIM and cellular data connection. Report abuse. Details required :. Cancel Submit. Igor Leyko Independent Advisor. Hi Kerry, did you installed correct drivers for this device?
Is it wireless modem or some other device? How exactly it does not work? Do you see it in Device manager? How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.
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